Delivery and Returns Policy
Webstore Delivery Policy and Prices
$10 flat rate EXPRESS POST shipping Australia Wide. Items are dispatched via Australia Post facilities and standard shipping times to your area will apply. Tracking details for your goods will be emailed once dispatched. All efforts will be made to ensure that your goods are dispatched within 1 business day (excludes public holidays and weekends)
Freight times can be calculated via https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/ - delivering from 4814
Any online orders over $200, will have the option to be delivered FREIGHT FREE within Mainland Australia (including Tasmania).
We will refund in full for faulty goods only, however all products returned will not be accepted unless they are returned in original condition and packaging. Returns must be made within 14 days, accompanied by a copy of the Tax invoice received with your order. Returns must be carefully packed, insured and freight paid. We will not be responsible for loss or damage to returned goods. We cannot accept any item that has been used or tampered with or damaged. Using the original method of payment we will credit you the purchase price of the faulty product.
To return products to Pelagic Gear Australia
Please affix postage to your package and send it to the address shown on your invoice.
Pelagic Gear Australia
P.O. Box 8083
Garbutt, Townsville. Q'ld. 4814
Ph 0431 793 158